Payment methods

PAYMENT

In case of a one-time purchase, payment can be made by:

• cash on delivery
• payment order
• debit cards
• credit cards
  • Diners
  • MasterCard
  • Maestro
  • Visa

In case of subscription, payment can be made by:

• debit cards
• credit cards
  • Diners
  • MasterCard
  • Maestro
  • Visa

* If you pay in cash, you will pay for your order in the correct amount and in cash to the courier when picking up the goods. The courier offers cash on delivery as an additional service, for which you will be charged extra 5 HRK.

Import duties, customs clearance costs, taxes and fees are not included in the price of the item or shipping costs. The customer must pay for these costs. Before making the purchase, please check with the customs office what the additional costs are.

DELIVERY

Croatia

• GLS delivery Monday to Friday
• All orders received on working days (Monday to Friday) until 12 CET (noon) will be processed and executed within 1-2 working days.
• Shipment to islands and smaller places is delivered according to GLS schedule .

Following the order, you will receive a notification that the order has been sent to GLS via e-mail with the shipment number, and that the package will be delivered the next working day, including delivery address and any amount of cash on delivery payable.

You will receive a second e-mail and SMS (if you left a mobile number) in the morning on the day of delivery, with a 3-hour time interval of the expected delivery time.

After a failed delivery attempt, the recipient will be notified and can choose one of the 5 options for the next delivery attempt: delivery to a new address, delivery at another time, personal collection at a GLS depot, deduction of shipment, consent to leave the package at the agreed place, and delivery in Paketomat/PaketSHOP.

* Delivery times may vary in emergenciy cases not under our control.

Tracking the order

You can track the order with GLS Track & Trace .

Delivery price list in Croatia

Free shipping in Croatia when you purchase 2 or more products.

Outside Croatia (European Union)

• Eurodis (Overseas) delivery from Monday to Friday according to the conditions of the courier service
• All orders received during the working day (Monday to Friday) until 12 CET (noon) will be processed and executed within 2 - 5 working days.

Tracking the order

You can track the order with Eurodis Track & Trace.

Delivery price list for EU countries

Outside Croatia (third countries)

Shipping prices for countries outside the EU will be charged separately for each individual order and the customer will be notified by e-mail in advance.

Note

All payments shall be made in Croatian currency. The amount charged on your credit card account shall be converted to your local currency according to the exchange rate of your card issuer.